XDx installed a CC-NOC 250 to monitor the network equipment residing  in the company's two buildings in South San Francisco, as well as in two labs -- its research and development lab and a commercial lab where testing is conducted.  Among the systems CC-NOC monitors are e-mail, Web, DNS and database servers; switches; phone equipment; routers; and firewalls.  Sysix Companies, a Raritan Reseller, provided the CC-NOC.

According to XDx IT Director Gio Hernandez, "CC-NOC 250 provides all the tools in one integrated place to monitor all of XDx's critical systems and network components.  From one dashboard, we are able to see everything at a 10,000-foot view; I can, at a glance, see that everything is running well and 100 percent available.  It also enables me to drill down to see specific detailed performance information."

If there are intrusions, vulnerabilities or performance problems, alerts are sent to XDx's IT staff via wireless e-mail.  Hernandez and his team are able to take care of issues before they get calls from employees or customers regarding service degradation.

"We wanted to be able to monitor the heartbeats of our critical systems, servers and network," said Hernandez.  "The NOC 250 provides all the key functions that we need in one dedicated appliance.  Having the CC-NOC has given me peace of mind, knowing that the system is monitoring our IT infrastructure and that, if there are any issues, I will be alerted and be able to react immediately."

XDx also likes the reports that CC-NOC generates, including reports on intrusion detections, network performance, system performance and asset inventory -- which also captures hardware and software additions, removals and changes.  XDx also uses CC-NOC's Windows performance reports to identify servers that may need more memory.

In addition, CC-NOC's system availability and outage reports help Hernandez measure his service level agreement (SLA) objectives of 99.999% system availability during core business hours.  "The report tells us if we are meeting our objectives, and because the results are generated by CC-NOC automatically it saves us time," said Hernandez.

About CC-NOC
Through a comprehensive management dashboard accessed using virtually any Internet browser, CC-NOC provides current information on network and systems performance, hardware and software assets, as well as security vulnerabilities and intrusion detection.  CC-NOC is simple to install, learn and use, so that IT organizations -- without a large investment in time and resources -- are able to monitor their IT infrastructure and identify problems before they impact service.  It employs autonomic computing techniques to address and fix certain problems automatically.  If there is a problem, CC-NOC sends an e-mail alert notification with an embedded link to the server or device that has the problem, so that an administrator can access the device, either in-band or out-of-band, in a single click. To learn more about CC-NOC, please go to www.raritan.com/products/network-monitoring/commandcenter-noc/.

About XDx Inc. 
Founded in 2000, XDx is a molecular diagnostics company based in South San Francisco, Calif.  Setting the stage for a new era in personalized medicine, XDx is one of the first companies to develop and commercialize practical applications built on insights from the Human Genome Project.  The company has developed a proprietary new method for non-invasively monitoring the immune system by measuring gene expression in a patient's peripheral blood.  The technology offers the potential to decrease healthcare costs and significantly improve the quality of life for patients with a variety of life threatening or life-altering, immune-mediated diseases.  More information can be found at http://www.xdx.com/.

About Raritan (Raritan.com)
Raritan, based in Somerset, N.J., is a leading provider of products for managing IT equipment and the mission-critical applications and services that run on it.  Raritan's highly reliable and responsive IT management solutions – based on KVM (Keyboard, Video, Mouse) switches, serial console servers, management software and remote connectivity products – enable companies to proactively monitor and manage system health and vulnerabilities, as well as troubleshoot, access and repair faults from anywhere, at anytime.  This simplifies and accelerates IT management work processes – both in data centers and at remote branch offices – improving service uptime and staff productivity.  Raritan's solutions are used to manage more than 50,000 data centers and other IT sites around the world.  Raritan also serves the OEM market by developing advanced, hardware-based, remote-management components based on digital KVM-over-IP and IPMI technologies.  Founded in 1985, Raritan today has 38 offices worldwide, and its products are distributed in 76 countries.  For more information, please visit Raritan.com.

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Media Contact:
Susana Thompson
sthompson@theharborgroup.com
978.526.1601 x2